- Using a family doctor
- Making an appointment with a family doctor
- If you need medication for a minor illness or injury
- If you need prescription medication
Accessing public health insurance
To access health care in Canada, you need to apply for a health card from your province or territory. When you go to see a doctor or other medical professional, you have to show your health card to prove that you’re registered.
Prepare for the waiting period before you’re covered
In some provinces, you may be waiting up to 3 months for your public health insurance to start. Make sure you have private health insurance to cover your health care needs during this waiting period.
Using a family doctor
Many Canadians have a family doctor they go to when they need medical care. Family doctors provide basic health, including
- treating you when you’re sick
- giving you tips and support to help you avoid getting sick in the future
Your family doctor may do tests like
- blood tests
- blood pressure checks
- pap smears
Your doctor will also send you to see a specialist if you need to see one.
Family doctors
Family doctors in Canada are also called general practitioners (GP) or family physicians.
Doctors in these positions diagnose and treat the diseases, physiological disorders and injuries of their patients.
These doctors can work in
- private medical offices
- group or team medical offices
- hospitals
- public medical clinics
While not all Canadians have a family doctor, many prefer having one because
- they can visit the same doctor for every appointment
- they can schedule appointments in advance to avoid waiting in line
Making an appointment with a family doctor
With a family doctor, you can make appointments any time you need non-urgent care. If more than one family member needs to see a doctor, you‘ll make a separate appointment for each person.
It’s important to tell your doctor about any medicine you may be taking. This includes
- prescription medication prescribed by another doctor
- over-the-counter medicines, like pain or allergy medicine
Getting medication
When you’re in a Canadian hospital, your doctor will provide the medication you need for free.
Medications that you get at a pharmacy are not free. In many cases, public health insurance won’t cover medication, so you may have to pay for it yourself. You also may be eligible for coverage through another insurance or drug program.
If you need medication for a minor illness or injury
If you need medication for minor illnesses or injuries that aren’t urgent or life threatening, you can go to a pharmacy to speak with a pharmacist. A pharmacist can help you with
- colds
- headaches
- minor cuts or burns
While pharmacists can’t give you prescription medication without a note from a doctor, they can recommend over-the-counter medication to help you.
You must pay for over-the-counter medication yourself.
If you need prescription medication
To get medication for more serious conditions and ailments, you need a note from a doctor. The note is called a “prescription.” You’ll show the note to your pharmacist when requesting the medication.
In most cases, public health insurance won’t cover prescription medication. Many Canadians have other insurance coverage that pays for part of the cost of their prescriptions.
This coverage can come from
- provincial and territorial medication programs (you need to be eligible for these programs)
- employers that have private insurance plans for their employees
Contact your employer or your provincial or territorial ministry of health to learn about your coverage options.
Maintaining your dental health
In Canada, our public health insurance doesn’t cover the cost of most dental services. To know what’s covered, check with
- your public health authority
- your private health care provider
Your oral health is an important part of your general well-being. Dentists can help you maintain healthy teeth and gums, treat gum disease and other problems, and understand how to improve your oral care at home.
- Get help finding a dentist
- Learn more about your oral health
Following the medical surveillance process
If you have a significant medical condition (for example, a history of tuberculosis), we’ll send you a “Medical Surveillance Notice” form. This form tells you that your local health authority will contact you about your condition. They’ll make sure you’re registered in the health system and that your health and condition are monitored. This process protects you, your family and the public by making sure
- you’re registered with your local health care system
- your health is monitored by the right health care professionals
- that you’re getting the care you need for your condition
The medical surveillance form we send you will have instructions to follow.
If you don’t follow the medical surveillance process, it may impact future applications, like for visas or citizenship.
Your local health authority will tell us when you’ve successfully followed the process so we can update your medical surveillance status. We’ll tell you when we update your status.
Provincial and territorial ministries of health
- Alberta
- British Columbia
- Manitoba
- New Brunswick
- Newfoundland and Labrador
- Northwest Territories
- Nova Scotia
- Nunavut
- Ontario
- Prince Edward Island
- Quebec (in French only)
- Saskatchewan
- Yukon
Prescription medication
Prescription medication is medication that you can only buy with a note from your doctor. They are kept behind the counter at your local pharmacy.
Over-the-counter medication
Over-the-counter medication is any medication that you can buy without getting a note from a doctor. This includes medication that you find on the shelves at a pharmacy.
